We want every booking on BookMyCoworking to feel effortless — including the ones you need to change. This policy explains when refunds apply, how much you'll get back, and how long the money takes to reach your account.
1. Cancellation windows
- Day passes & hot desks: full refund if cancelled at least 24 hours before the start time.
- Private cabins & personal desks (monthly): full refund of the first month if cancelled at least 7 days before the move-in date. Once you've checked in, the balance is non-refundable.
- Meeting rooms & event spaces: 50% refund if cancelled 48–24 hours before start; no refund inside 24 hours.
- Virtual offices: refundable within 7 days of purchase provided the address has not been used on any registration.
2. How to cancel
- Sign in and open My Bookings.
- Select the booking and click Cancel booking.
- Choose a reason (optional) and confirm.
You'll receive an email as soon as the cancellation is processed, and a second email once the refund is initiated.
3. Refund timelines
- Refunds are initiated within 2 business days of an eligible cancellation.
- Your bank or card issuer will typically credit the amount within 5–7 business days after that.
- UPI refunds usually land within 24–48 hours.
4. No-shows
If you do not check in and do not cancel before the start time, the booking is treated as a no-show and no refund is due. If the workspace was unable to host you due to their own reasons (double-booking, unexpected closure), contact us immediately for a full refund and alternative arrangements.
5. Partner-initiated cancellations
If a Partner cancels a confirmed booking, you will receive a 100% refund plus a goodwill credit toward a comparable workspace. We monitor Partner-initiated cancellations closely and may delist repeat offenders.
6. Disputes & chargebacks
Before raising a chargeback with your bank, please contact us at support@bookmycoworking.com. We resolve most disputes within 3 business days.